There are steps that you can take to help prevent theft of unattended packages from happening to you or your neighbors.
Pick up packages as quickly as possible.
Leaving packages in the lobby for an extended period of time increases the chances of theft. Most major shipping companies offer online package tracking, and some can even send you a notification when your package arrives. Utilize these and other services to avoid leaving your delivery unattended for long periods of time.
Know who you are letting into the building.
Verify a visitor’s identity over the intercom before letting them in. Keep an eye out for suspicious activity like loitering and "piggybacking." People may wait outside the building for someone to leave or enter, allowing them access to an open door. If you believe someone has entered the building on false pretenses, call Public Safety immediately.
Request a signature or schedule a delivery.
Many shipping companies allow you to request a specific time frame for delivery, such as an evening or weekend when you know you will be home. You can also request that the package not be left without a signature. That way, if you are not around to sign, the carrier will try delivering your package at a later date.
Ship your items where you have the best chance of receiving them, such as your office or place of work.
Family members, trusted neighbors, or friends may be home when you are not.
Consider asking them to accept packages on your behalf or hold them until you arrive.
If you believe your delivered package was stolen from your building, or if you observe suspicious activity at your building, contact Public Safety immediately at 212-854-5555. Thank you for doing your part to help reduce the risk of package theft at your building.